Products are normally in stock and will be shipped within 2 days after ordering. If the item is out of stock or there is a lead time longer then 5 days, you will be notified. What if you want to return something? Our products are top quality name brand merchandise, but we understand that sometimes you may not be happy with something you purchase, whether in a physical store or online. You can return any item for any reason for a refund within 7 days of receipt. Returns must be in sellable condition, with ALL original materials and packing. We will charge a 10% restocking fee, shipping charges is non-refundable and the customer is responsible for return shipping.

Local Delivery

For delivery in singapore we have a fix charge of $2 regardless of weight.
All purchases will be delivered (via normal postage) or Nearest MRT station base on our own discretion. Customer will be inform via email. For other delivery options you can leaves a message in our Message box on the right and we will answer you.

International Shipping

Oversea charges will be base on our local courier rate. We will email the buyer the shipping charges.

Warranty and Delivery:

Delivery of the items or product ordered is only while stocks last. In the event that an article should no longer be available, we will keep you inform and suggest an alternative item.

Liability

Please be aware that if you do not select the insured shipping or postage method, CutieHearts.com is not responsible for lost or damaged items once dispatched.